Return/Exchange Policy - Keep Nature Wild
Layer 1

Limited Time - FREE US shipping on orders over $25 Use code HOLIDAYSHIP

What are you looking for?

Layer 1

550,000+ pounds picked up + counting

Return/Exchange Policy

Thanks for shopping at Keep Nature Wild! We hope you love your purchase, but if not, we’re here to help.


US Returns/Exchanges - we're proud to offer free and easy returns*

*PLEASE NOTE: Items purchased during our Black Friday Sale (11.18-11.26) are not eligible for returns. They are eligible for exchanges. 

  • To process a return within the US, go to https://keepnaturewild.loopreturns.com/ - our returns portal.
  • Returns and exchanges are allowed within 30 days of purchase
  • Your items must be unworn and unwashed
  • Looking to exchange? You will have the option to instantly exchange your item
  • Received a gift and want a different size? We offer free gift exchanges without letting the sender know
  • Using our returns portal, you will be provided with a prepaid shipping label to send the item(s) back to us

 

Then:
  • Ship us the package (re-use the mailer it came in if you can!)
  • Once the return is in transit, you will receive your refund

**Returns Outside of USA
  • For international returns and exchanges, we are unfortunately not able to send you a prepaid return label at this time.
  • To facilitate a return outside of USA, please email us with your order number and the items you wish to return/exchange.

Please Note:
  • All sale items are final sale and cannot be returned or exchanged.
  • Exchanges are processed as a complete return of the original item and repurchase of the new item. You can exchange your item for any item we have in stock.
  • Products purchased online may not be returned or exchanged at any of our retail locations.
  • Keep Nature Wild cannot process returns for products purchased at any retail partner locations.


If you have any questions or need assistance with a return/exchange, please contact us.